Why does my phone say no service but i have Wi-Fi?
If your phone says “No Service” but you have Wi-Fi, it means that your phone is unable to connect to the mobile network to make calls, send texts, or use cellular data. However, you can still connect to Wi-Fi and use the internet.
Here are some possible reasons why your phone is showing “No Service”:
Airplane mode:
Make sure that Airplane mode is turned off. When Airplane mode is turned on, all wireless radios on your phone are turned off, including cellular data and Wi-Fi.
Network outage:
There may be a network outage in your area that is causing your phone to show “No Service.” Check with your mobile service provider to see if there are any known network issues.
SIM card issues:
If your SIM card is damaged, your phone may not be able to connect to the mobile network. Try removing and reinserting your SIM card, or contact your mobile service provider to get a replacement SIM card.
Account issues:
If there are issues with your mobile service account, your phone may show “No Service.” Contact your mobile service provider to ensure that your account is active and in good standing.
Software issues:
Software issues or bugs can also cause your phone to show “No Service.” Make sure that your phone’s software is up to date by going to Settings > General > Software Update.
If you have tried the above steps and your phone is still showing “No Service,” it may be a hardware issue and you may need to contact your mobile service provider or phone manufacturer for further assistance.
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